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UPCOMING
DEMO DATESView All Dates

June
Sat 13th JuneSun 14th JuneCycle Highlands Ltd Aberdeenshire Santa Cruz Juliana Sat 27th JuneSun 28th JunePedal and Spoke Peaslake Santa Cruz Juliana
July
Sat 11th JulySun 12th JulyTweed Valley Bikes Innerleithen Santa Cruz Juliana

heckler Trail/Enduro 27.5

Let The Heckling Begin

In 1996 the Heckler was created as a rude interruption to mountain bike designs of the time. Its solid, full suspension build and aggressive swagger proved that a well-proportioned trail bike could elevate rider’s on-trail experiences. Today’s Heckler carries all that attitude forward into a new era.

A full carbon frame, VPP suspension and pedal-assist technology have merged to create something light and agile that amplifies the fun.

Like all Santa Cruz bikes, the Heckler pedals well regardless of watts involved. The lower link VPP approach is tweaked to deliver slightly lower anti-squat versus a Bronson. This adds a touch more support and traction over rough stuff when pedalling seated - a major advantage of having a Shimano motor on your side.

And like every Santa Cruz bike, the Heckler is built for the rigors of true mountain biking. Shimano electronics were chosen for their refinement and reliability, while quality pivot hardware, easily replaceable radial bearings and no-nonsense internal cabling were considered with a mechanics sanity in mind!

Creating an e-MTB demanded careful consideration. For us, the Heckler’s potential to loft riders up to new heights is what gets us most excited. Trailblazers like Greg Williams and Danny MacAskill weren’t asking for a dumbed-down ride up. Or down. They wanted something to push their riding to new levels. And held maneuverability sacrosanct as the new tech was introduced.

The Heckler’s boundaries aren’t defined by distance, laps, or time. The boundaries in our head that say, “Don’t bother”, “Turn back”, “Impossible.” Smashing these boundaries is what got us hooked on riding in the first place. Heckler’s not about taking things easy, it’s about making things possible.

Frame Features

  • 150mm VPP® rear travel, 160mm fork
  • 27.5-inch wheels
  • 65.5-degree head angle
  • Available in CC carbon
  • Santa Cruz Reserve DH / 30 carbon wheel option
  • Lifetime warranty
  • Drive Unit: Shimano DU-E8000
  • Battery Capacity: 504wh
  • Made for: Aggressive trail riding
  • At home on: Uphill, downhill, just not over the hill

Video

Build
Heckler R
  • Heckler R
  • Heckler S
  • Heckler X01 Reserve
  • Heckler XX1 AXS Reserve
Colour
Blackout & Copper
  • Blackout & Copper
  • Yellowjacket & Black
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Heckler Tech

The Heckler is built for the rigors of true mountain biking. The entire parts spec (particularly the Shimano motor and battery) was carefully chosen for its performance, reliability and after sales support.

Learn More

Demo A Bike

The Demo Tour is the perfect opportunity to try our bikes on your local trails.

View Our 2020 Tour Dates

Demo At These Dealers

Many of our dealers carry a selection of demo bikes. Give your nearest dealer a call to find out more.

Build Options

Available as Complete Bike Only

Full Build Specs

Scroll For More
  • Heckler
    R
    £6,699
  • Wheelsize
  • 27.5
  • Colours
  • Blackout & Copper
    Yellowjacket & Black
  • Fork
  • RockShox Yari RC, 160mm, 27.5"
  • Shock
  • RockShox Super Deluxe Select
  • Chainguide
  • E.13 LG1
  • Rear Derailleur
  • SRAM NX Eagle, 12spd
  • Shifters
  • SRAM NX Eagle Single Click, 12spd
  • Crankset
  • Shimano M8000 Crank Arms 165mm
  • Cassette
  • SRAM PG1210, 12spd, 11-50t
  • Chain
  • SRAM NX Eagle, 12spd
  • Brakes
  • SRAM Guide RE
  • Rotors
  • Avid Centerline 200mm
  • Handlebar
  • Race Face Aeffect R
  • Stem
  • Race Face Ride
  • Grips
  • Santa Cruz Palmdale Grips
  • Headset
  • Cane Creek 10 IS Integrated Headset
  • Seatpost
  • Race Face Aeffect Dropper, 31.6
  • Saddle
  • WTB Silverado Race Saddle
  • Front Tyre
  • Maxxis Minion DHR II, 27.5x2.6 EXO+ TR
  • Rear Tyre
  • Maxxis Minion DHR II, 27.5x2.6 EXO+ TR
  • Wheels
  • F: SRAM MTH 716, 15x110, Torque Cap, 32h
    R: SRAM MTH 746, 12x148, 32h
    Rim: WTB ST i29 TCS 2.0 27.5"
    Spokes: DT Swiss Competition
  • Sealant
  • Stan's Sealant
  • Drive Unit
  • Shimano DU-E8000
  • Battery
  • Shimano 504Wh Integrated
  • Remote
  • Shimano E7000 Mode Switch
  • Display
  • Shimano Display Unit E7000
  • Charger
  • Shimano Battery Charger
  • Heckler
    S
    £7,699
  • Wheelsize
  • 27.5
  • Colours
  • Blackout & Copper
    Yellowjacket & Black
  • Fork
  • FOX 36-E Float Performance 160mm, 27.5"
  • Shock
  • RockShox Super Deluxe Select+
  • Chainguide
  • E.13 LG1
  • Rear Derailleur
  • SRAM GX Eagle, 12spd
  • Shifters
  • SRAM GX Eagle Single Click, 12spd
  • Crankset
  • Shimano M8000 Crank Arms 165mm
  • Cassette
  • SRAM XG1275 Eagle, 12spd, 10-50t
  • Chain
  • SRAM GX Eagle, 12spd
  • Brakes
  • SRAM Code R
  • Rotors
  • Avid Centerline 200mm
  • Handlebar
  • Santa Cruz Di2 Carbon, 25mm rise
  • Stem
  • Race Face Aeffect R
  • Grips
  • Santa Cruz Palmdale Grips
  • Headset
  • Cane Creek 40 IS Integrated Headset
  • Seatpost
  • RockShox Reverb Stealth, 1X Lever, MatchMaker, 31.6
  • Saddle
  • WTB Silverado Pro Saddle
  • Front Tyre
  • Maxxis Minion DHR II, 27.5x2.6 EXO+ TR
  • Rear Tyre
  • Maxxis Minion DHR II, 27.5x2.6 EXO+ TR
  • Wheels
  • F: DT Swiss 370, 15x110, 32h
    R: DT Swiss 370, 12x148, XD, 32h
    Rim: RaceFace ARC HD 30 27.5&dquot; Rims
    Spokes: DT Swiss Competition
  • Sealant
  • Stan's Sealant
  • Drive Unit
  • Shimano DU-E8000
  • Battery
  • Shimano 504Wh Integrated
  • Remote
  • Shimano E7000 Mode Switch
  • Display
  • Shimano Display Unit E7000
  • Charger
  • Shimano Battery Charger
  • Heckler
    X01 Reserve
    £9,999
  • Wheelsize
  • 27.5
  • Colours
  • Blackout & Copper
    Yellowjacket & Black
  • Fork
  • FOX 36-E Float Performance Elite, 160mm, 27.5"
  • Shock
  • RockShox Super Deluxe Select Ultimate
  • Chainguide
  • E.13 LG1
  • Rear Derailleur
  • SRAM X01 Eagle, 12spd
  • Shifters
  • SRAM X01 Eagle Single Click, 12spd
  • Crankset
  • Shimano M8050 Hollowtech Crank arms 165mm
  • Cassette
  • SRAM XG1295 Eagle, 12spd, 10-50t
  • Chain
  • SRAM X01 Eagle, 12spd
  • Brakes
  • SRAM Code RSC
  • Rotors
  • Avid Centerline 200mm
  • Handlebar
  • Santa Cruz Di2 Carbon, 25mm rise
  • Stem
  • Race Face Aeffect R
  • Grips
  • Santa Cruz Palmdale Grips
  • Headset
  • Cane Creek 40 IS Integrated Headset
  • Seatpost
  • RockShox Reverb Stealth, 1X Lever, MatchMaker, 31.6
  • Saddle
  • WTB Silverado Team Saddle
  • Front Tyre
  • Maxxis Minion DHR II, 27.5x2.6 EXO+ TR
  • Rear Tyre
  • Maxxis Minion DHR II, 27.5x2.6 EXO+ TR
  • Wheels
  • F: DT Swiss 350, 15x110, 28h
    R: DT Swiss 350, 12x148, XD, 32h
    Rim: Santa Cruz Reserve 30 V2 27.5&dquot; Carbon Rims
    Spokes: DT Swiss Competition Race
  • Sealant
  • Stan's Sealant
  • Drive Unit
  • Shimano DU-E8000
  • Battery
  • Shimano 504Wh Integrated
  • Remote
  • Shimano E7000 Mode Switch
  • Display
  • Shimano Display Unit E8000
  • Charger
  • Shimano Battery Charger
  • Heckler
    XX1 AXS Reserve
    £11,999
  • Wheelsize
  • 27.5
  • Colours
  • Blackout & Copper
    Yellowjacket & Black
  • Fork
  • FOX 36-E Float Factory, 160mm, 27.5"
  • Shock
  • RockShox Super Deluxe Select Ultimate
  • Chainguide
  • E.13 LG1
  • Rear Derailleur
  • SRAM XX1 Eagle AXS, 12spd
  • Shifters
  • SRAM XX1 Eagle AXS, 12spd
  • Crankset
  • Shimano M8050 Hollowtech Crank arms 165mm
  • Cassette
  • SRAM XG1295 Eagle Rainbow, 12spd, 10-50t
  • Chain
  • SRAM XX1 Eagle, 12spd
  • Brakes
  • SRAM Code RSC
  • Rotors
  • Avid Centerline 200mm
  • Handlebar
  • Santa Cruz Di2 Carbon, 25mm rise
  • Stem
  • i9 A35
  • Grips
  • Santa Cruz Palmdale Grips
  • Headset
  • Chris King DropSet 3 Integrated Headset
  • Saddle
  • WTB Silverado Team Saddle
  • Front Tyre
  • Maxxis Minion DHR II, 27.5x2.6 EXO+ TR
  • Rear Tyre
  • Maxxis Minion DHR II, 27.5x2.6 EXO+ TR
  • Wheels
  • F: i9 Hydra, 15x110, 28h
    R: i9 Hydra, 12x148, XD, 32h
    Rim: Santa Cruz Reserve 30 V2 27.5&dquot; Carbon Rims
    Spokes: DT Swiss Competition Race
  • Sealant
  • Stan's Sealant
  • Drive Unit
  • Shimano DU-E8000
  • Battery
  • Shimano 504Wh Integrated
  • Remote
  • Shimano E7000 Mode Switch
  • Display
  • Shimano Display Unit E8000
  • Charger
  • Shimano Battery Charger

Geometry

View In:
  • Imperial
  • Metric
    S M L XL XXL
A Reach 425mm16.73" 445mm17.52" 465mm18.31" 490mm19.29" 515mm20.28"
B Stack 597mm23.5" 606mm23.86" 620mm24.41" 634mm24.96" 655mm25.79"
C Head Tube Angle 65.5°65.5° 65.5°65.5° 65.5°65.5° 65.5°65.5° 65.5°65.5°
D Seat Tube Length 390mm15.35" 405mm15.94" 430mm16.93" 460mm18.11" 500mm19.69"
E Front Center 742mm29.21" 766mm30.16" 792mm31.18" 823mm32.4" 859mm33.82"
F BB Height 346mm13.62" 346mm13.62" 346mm13.62" 346mm13.62" 346mm13.62"
G BB Drop 13mm0.51" 13mm0.51" 13mm0.51" 13mm0.51" 13mm0.51"
H Wheelbase 1187mm46.73" 1211mm47.68" 1237mm48.7" 1268mm49.92" 1304mm51.34"
I Chainstay Length 445mm17.52" 445mm17.52" 445mm17.52" 445mm17.52" 445mm17.52"
J Head Tube Length 110mm4.33" 120mm4.72" 135mm5.31" 150mm5.91" 175mm6.89"
K Top Tube Length 572mm22.52" 595mm23.43" 619mm24.37" 650mm25.59" 682mm26.85"
L Seat Tube Angle 76.2°76.2° 76.1°76.1° 76°76° 75.9°75.9° 75.4°75.4°
M Standover Height 720mm28.35" 745mm29.33" 743mm29.25" 741mm29.17" 741mm29.17"
 
  Seatpost Length 125mm125mm 125-150mm125-150mm 150-175mm150-175mm 170-175mm170-175mm 170-200mm170-200mm
  Stem Length 50mm50mm 50mm50mm 50mm50mm 50mm50mm 50mm50mm
  Crank Length 165mm165mm 165mm165mm 165mm165mm 165mm165mm 165mm165mm

* Effective top tube
** Seat Tube length measured from center of BB to top of seat tube

Size Guide

S
5'1"155 — 5'5"165cm
M
5'5"165 — 5'9"175cm
L
5'9"175 — 6'1"185cm
XL
6'1"185 — 6'4"193cm
XXL
6'4"193 — 6'7"201cm

Shock Setup

RockShox Super Deluxe Select Ultimate

Rockshox Super Deluxe: Select, Select +, Select Ultimate (Setup recommendation shared across all three shocks)

Rider WeightAir PressureShock Sag
100lbs (45.5kg)95 psi16-17.6 mm
120lbs (54.4kg)115 psi16-17.6 mm
140lbs (63.5kg)140 psi16-17.6 mm
160lbs (72.6kg)160 psi16-17.6 mm
180lbs (81.8kg)180 psi16-17.6 mm
200lbs (90.7kg)205 psi16-17.6 mm
220lbs (99.8kg)225 psi16-17.6 mm
240lbs (108.8kg)145 psi16-17.6 mm
260lbs (117.9kg)270 psi16-17.6 mm
280lbs (127kg)290 psi16-17.6 mm

FAQS

Can I connect a light or other accessory to my bike's battery?

Yes, Shimano supplies two ports on the drive unit to support Shimano or Shimano approved accessories.

Can I fly with my Heckler?

Current TSA regulations say - https://www.faa.gov/hazmat/packsafe/more_info/?hazmat=7

Can I ride without the battery?

No - the cover is attached to the battery so if you take the battery out you'll have a gaping hole in your downtube.

Can I update the firmware myself?

Yes, detailed firmware update instructions are located on the Shimano STEPS app or software.

Do I need any special tools to work on my Heckler on the trail?

This bike uses Shimano STEPS for the drive unit so no special tools are needed. You may want to add a Di2 tool and 4mm for battery removal to your toolkit, though.

Does the Hecker have an E-bike fork?

Yes - all forks we spec on the Heckler are e-bike compatible.

How do I connect my device to Steps via Bluetooth?

For e7000 you connect your device via the E-tube app within 15 seconds of turning Steps system on. For e8000, power the system on, go to Bluetooth-LE menu on display by pressing the button on the bottom of the display and connect via the E-tube app.

Is the system waterproof?

The Shimano STEPS System is water-resistant and our frame is designed to drain water. However, we don't recommend power washing any of our bikes. 

Is there an option for a front derailleur?

Nope.

What does error W013 mean?

This code is caused by putting pressure on the pedal when turning on the system. Take a deep breath, calm down, turn it off, and try again with no pressure on the pedals.

What happens if the system loses power?

The Heckler can still be pedaled without the battery/motor active. If the loss of power wasn't due to fully draining the battery contact Customer Service.

What is the battery capacity?

504 watt-hours.

What is the recommend fork?

Our geometry is based off a 160mm fork with a 44-46mm offset. You can run a longer fork, but it does affect the geometry as the bike was optimized for the fork we specified. Save the dual crown fork for your V10.

What size tire will fit?

The Heckler is optimized for 27.5"x2.6", but can run 2.5's up to 2.8's, though tire changes will affect BB height, geometry, and maximum assist speed calculations.

What's the battery range?

The battery capacity is 504 Watt-Hours. Many factors determine range; weight, location, gradient, mode your riding in, ambient temperature, etc. We suggest using the range function on the display unit for the best estimate.

What's the difference between two displays?

e7000 has a black and white screen and is slightly smaller than the e8000. The e8000 display is larger, has a color screen, backlight brightness adjustments and a power assist indicator (graph).

Where can I find additional technical information for my Heckler?

Check out the E-bike tech page, Shimano STEPS, and the bike archive for more information.

Frame Specs

Suspension SystemVPP
Front DerailleurNo compatibility
Headset/HeadtubeIntegrated (IS 41/28.6 IS 52/40)
Seat Post31.6mm
Seat Clamp36.4mm
Eye to Eye length210mm
Stroke55mm
Fork Compatibility150-170mm
Max Tire Size2.8"
Brake MountDM 200mm - 1.5mm spacer needed for 203mm rotors - IE Shimano
Shock Mounting Bushing Front30X8
Shock Mounting Bushing Rear20X8

Bearing Adjustment & Service Documents

Updated Bearing Adjustment Guide View Here

For more tech and service documents please Click Here

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